Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

February 16 2008


I would like to ask Lotus to please rewrite their "How we integrate with Web 2.0" strategy. The current one sucks.

Let me explain. Many people have been asking Lotus what they are going to do to fix the fact that none of the public websites in the web 2.0 world support Notes. What do I mean? Let's do a little test:

1. Go to your favorite Web 2.0 site. Pick any. Facebook, LinkedIn, Plaxo, WorldMate Live, Upcoming.com. You could also try Ticketmaster or LiveNation ... not very Web 2.0 but still frequently used sites.
2. Go to the Invite page.
3. Look for the section where you can import from your address book. They probably will have a Gmail, Yahoo, MSN, and maybe AOL web mail. Ignore that. Look for the corporate email supported. What do you see?

I bet you see Outlook. Here is what I found:

Facebook:

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

LinkedIn:

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

oh, and look at this ...

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg
They have an Outlook Toolbar add-in.

Plaxo:

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

WorldMate Live:

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

LiveNation:

Image:Lotus - Integrating with Web 2.0 in Lotus Connections is just the tip of the iceberg

I could have also selected OpenTable.com, DiningIn.com, Dopplr, and loads of other sites I use on a day to day basis. Sigh.

When asked about this at Lotusphere, the answer was "Oh, we will integrate Lotus Connections with Facebook friends, Yahoo Answers, and more." When I dug into this ... it looks like those are just basic plug-ins. Nothing fancy.

People wonder why those outside the Lotus community are in shock when they see Notes and other Lotus software still having a significant role in the marketplace. If Lotus would go out and work with those folks, get them to support Notes and put that support side-by-side with the Outlook support, our lives as Lotus evangelists would be so much easier! Oh, and IBM still needs to fix the calendar issues and ical support (not talking about the subscriptions stuff shown at Lotusphere) that I talked about here. 801 is coming and no progress on that. :(

Please Lotus ... fix this. You have to reach out to these companies. Show them how to build Notes 8 Plug-ins (toolbars and Sidebar), You need to get them to build address book and calendar connectors. YOU have to go to them and evangelize. It will pay off in tenfold.